Course Overview

This course introduces the participant to value and supply chain management and their importance in businesses. It discusses and analyzes the processes involved to come up with a product or service in order to establish communication between the leaders of each stage to ensure the product or service is placed in the customers' hands as seamlessly as possible.

This course also provides a practical model for positioning purchased and inventory items and developing appropriate strategies to manage the competencies that will help businesses become more operationally effective and competitive. It discusses the basic transport and logistical requirements of export operations, including cross-border sea freight, air freight and packaging procedures. It showcases the main operational differences between domestic and international trade, allowing participants to better apprehend their operational and managerial performance in terms of trade logistics.

After completing this course, participants will be able to understand the importance of Value Chain Management in order to produce a good or service for exports, including design, production, marketing, and distribution. Participants will be able to know the two (2) approaches to the value chain analysis, i.e. cost and differentiation advantage, identify the impact of supply chain management competencies in a small enterprise, as well as strategies (trade-offs) in a supply chain that positively impact on cost, quality, responsiveness, and delivery for a small enterprise; understand the implications of international trade in terms of transport and logistics; describe the logistics chain and key considerations of sea freight; and describe the logistics chain and key considerations of air freight.